Internships like no other at RWS

What image does “intern” conjure in your mind? Endless data entry, juggling coffee orders or photocopying documents?

At Resorts World Sentosa, our interns get to experience not only working in the field that they are studying and but also trying out other jobs in the Resort.

Over 3,000 interns have worked in RWS since the internship programme began in 2007. Here, three current and former interns talk about their stint in their respective fields.

Universal Studios Singapore Entertainment intern

internship at Resorts World Sentosa Aqil Lufti Bin Ronizam
Internship: April to June 2015
Currently pursuing a Diploma in Hotel Leisure Facilities & Management from Ngee Ann Polytechnic

Part of Entertainment’s design team, his day revolves around Adobe Photoshop and Adobe Illustrator. Aqil shares on dealing with raised expectations.

Most challenging aspect of internship:

The higher expectations my work is held to. As a student, mistakes only affect my grades. At work however, it impacts other teams. For example, wrong measurements on a construction drawing have a major effect on the production or special effects team.

What you hoped to gain from this internship:

To broaden my knowledge and perspective of design. I chose to do Events Design, despite studying Industrial Design, to push myself to become an all-rounder.

One lesson you’ve learned:

The creative process isn’t a solo effort. It doesn’t start and end with the designer–anyone can contribute.

Most “intern” thing you’ve had to do:

Nothing. My bosses treat us interns as normal working adults.

S.E.A. Aquarium-Dolphin Island administration intern

internship at Resorts World Sentosa Dominic Yeo
Internship: March to July 2015
Currently pursuing a Diploma in Business Studies from Ngee Ann Polytechnic

Dominic cut his teeth as a Business Studies student by handling guests’ enquiries and participating in tours, enjoying it so much he is coming back as a casual.

Most challenging aspect of internship:

Waking up every day before the break of dawn. I’m a “night owl”, so coffee helps.

What you hoped to gain from this internship:

To experience the challenges and thrills of the working world! I’ve so thoroughly enjoyed my work in office admin and giving tours that I’m coming back as a casual for two more months.

One lesson you’ve learned:

To be meticulous and not leave any loopholes in all that I do, to ensure Quality Control (QC).

Highlight of your internship:

Helping run our sleepover programme, Ocean Dreams. I had a great time facilitating the activities and meeting guests I’ve been in contact with over the phone or email.

Facilities Management & Engineering intern

internship at Resorts World Sentosa Chua Shu Zhen
Internship: March to August 2015
Currently pursuing a Diploma in Hotel Leisure Facilities & Management from Ngee Ann Polytechnic

From tracking data of our energy-saving projects to calculating how much is saved, watts are her main concern at work. Shu Zhen shares how her internship has led to clarity and why the best things in life are free.

Most challenging aspect of internship:

Realising how much there is to learn that no amount of studying in school can cover – even for things that might seem routine.

For instance, I was asked whether I knew why some drainage pipes were arranged in an order while out on a site walk. I didn’t know but fortunately, I can always ask Team Members here as they’ve proven to be friendly and approachable.

What you hoped to gain from this internship:

As a Hotel Leisure Facilities & Management student, I wanted insights on the industry to decide whether facilities management was a possible career path for me. And it is.

Highlight of your internship:

Finding out what goes on in our back of house operations and the complimentary tickets to USS.

Find out more about Resorts World Sentosa’s internship programme by contacting your school’s Career Services.

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